Returns

DUE TO COVID19 WE HAVE UPDATED OUR RETURN POLICY:
All sales are final at this time due to COVID19  concerns.  We are unable to accept any products back to our facility for the sake of safety of our team members and of our clients.  We cannot accept returns due to “Wrong item/color ordered,” “Customer does not like the product,” or “Allergy to product” (we list all product ingredients) or any other reason.  

Please order a sample of an item if you're not sure of what color to get of a complexion item or if you'd like to check on a texture of a skincare item - we have samples and minis available of the majority of our products and we don't want you to be stuck with things you won't use!

In the case of a damaged shipment, please either refuse delivery of the item or send a photo of the damaged product along with a message detailing the issue to info@erinsfaces.com. We'll do our best to resolve any problems in a timely manner.  If you choose to refuse shipment we will refund the full price of your order but cannot refund the shipping cost.