PRIVACY POLICY

Erin's Faces Privacy Policy

Effective Date: March 27, 2025

This Privacy Policy describes how Erin’s Faces Inc. (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from www.erinsfaces.com (the “Site”) or engage with our SMS service.

Personal Information We Collect

When you visit the Site or interact with us, we may collect the following types of personal information:

1. Device Information

Collected automatically, including:

  • Web browser type

  • IP address

  • Time zone

  • Cookies

  • Browsing behavior on the Site (pages viewed, referring URLs, etc.)

We collect this using:

  • Cookies

  • Log files

  • Web beacons, tags, and pixels

2. Order Information

When you place or attempt to place an order:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely)

3. SMS Information

When you opt into our SMS Service:

  • Your mobile phone number

  • Any user or screen name you provide

  • The content of your SMS messages to us

  • Feedback or responses you send

How We Use Your Information

We use your information to:

  • Fulfill orders and provide customer support

  • Communicate with you

  • Send marketing messages and product recommendations

  • Prevent fraud and improve security

  • Improve the Site’s user experience and performance

  • Analyze customer behavior and preferences

Sharing and Selling Your Information

We may share your information with third parties in the following circumstances:

  • With service providers such as Shopify and our SMS provider to operate the business

  • With marketing and analytics tools like Google Analytics

  • With like-minded wellness brands for joint promotions or campaigns

  • We may sell your personal information (including email addresses or phone numbers) to third parties for marketing purposes or as part of the sale of our business assets

  • In connection with a business transfer such as a sale, merger, or acquisition

  • To comply with legal obligations

You may opt out of having your personal information sold by emailing us at info@erinsfaces.com or by texting STOP to 833-409-2667 for SMS communications.

Behavioral Advertising

We may use your personal information to show you targeted ads. You can learn more or opt out of targeted ads by visiting:

SMS Privacy Policy

By opting into our SMS service, you agree to our collection and use of personal information, including:

  • Your mobile number

  • Message content

We may share or sell your SMS data to third parties unless you opt out.

To opt out, text STOP or QUIT to 833-409-2667.

We do not rent or sell your SMS information without your consent except as part of a sale or transfer of our business or assets. We may also disclose it to comply with laws, enforce our Terms of Service, or protect rights and safety.

SMS data is stored by third-party service providers. While we take security precautions, we cannot guarantee full protection from unauthorized access.

Opt-Out and Your Rights

You can opt out of:

  • Marketing emails by clicking “Unsubscribe” in any email

  • The sale of your data by emailing info@erinsfaces.com

  • SMS communications by texting STOP to 833-409-2667

If you are a California resident, you may have additional rights under the CCPA/CPRA, including the right to request access to, or deletion of, your personal information. You may also request to opt out of the sale of your information at any time.

If you are a European resident, you have rights under the GDPR. You may request access to, correction of, or deletion of your personal data by contacting us.

Data Retention

We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, or support our legitimate business interests. You may request that we delete your data by contacting us.

Security

We take steps to secure your information but cannot guarantee full protection against unauthorized access. Use caution when sending personal data over the internet.

Do Not Track

We do not alter our data practices in response to “Do Not Track” signals from your browser.

Children

Our services are not directed to children under 13. We do not knowingly collect data from children. If we learn we have, we will delete it.

Business Transfer Clause

In the event of a sale or closure of Erin’s Faces Inc., your personal information, including email addresses and SMS data, may be transferred as part of the company’s assets.

Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted with an updated effective date.

Contact Us

For any questions or concerns about this policy or to exercise your privacy rights, contact us at:

📧 info@erinsfaces.com
📫 15 Bleeker Street, Millburn, NJ 07041, United States